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Victoria House
Victoria Street
Taunton
Somerset
TA1 3JZ


Tel. 01823 331222
Fax. 01823 323652

Email us at
info@somersetrcc.org.uk

We are a Registered Charity
No. 1069260 and a
Company Limited by Guarantee Registered in England & Wales
No.  3541219

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RURAL SERVICES PAGE

Rural Services - The Community Council is committed to supporting rural shops and post offices and other rural retail services, in Somerset.

Retail Services - On behalf of the rural retailers within the county, we joined the Rural Shops Alliance, launched by the Village Retail Services Association (ViRSA) in November 2000. This means that all the village retailers in Somerset, as listed on our database, are now members of the RSA.

 

What is the Rural Shops Alliance?

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An alliance of key organisations, authorities and other interested groups 

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A national voice for rural shopkeepers 

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An organisation exclusively concerned with the interests of those shopkeepers
 

What does it do?

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Lobbies government and other organisations on behalf of the sector  

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Works to achieve advantages and benefits for rural retailers

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Works to enhance the value and significance of the village shop as a community asset

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Works to develop links with suppliers, trade and shop associations  & national organisations

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Works to secure the future of the sector, encouraging and developing such initiatives as cyber-cafes, internet buying, ATMs and so on.

How does it benefit village retailers?

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Training geared to the needs of rural retailers

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Support through its expanding network of Field workers

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Workshops between retailers, manufacturers and suppliers on issues like pack sizes, minimum drop quantities, and promotions and advertising aimed at the rural community

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Village Shop website:  www.rural-shops-alliance.co.uk  www.villageshops.org.uk

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Free advice and networking opportunities 

A rural Post Office and shopThe Rural Shops Alliance Sounding Board – is a national network of contacts for consultation over relevant issues. Why not make your views heard and support the future of the Village shop by volunteering to represent Somerset’s Village Retailers on the Sounding Board? For further details contact the Community Council for Somerset on info@somersetrcc.org.uk  

Support for Community/Social Enterprises

Community ownership is often the only viable option for villages wishing to retain or introduce a local shop.  ViRSA supports rural communities wanting to set up and run a community owned shop by providing practical assistance through a network of community retail advisers, a national office and various publications.

ViRSA is a national charity dedicated to supporting villages wishing to provide this service and also has the expertise for carrying out research and development projects on behalf of the government and other organisations.  For further information, contact the Community Council on info@somersetrcc.org.uk or visit www.virsa.org.uk

Rural Post Offices

All over the county, village communities are rallying to support their local services.  Community groups are being established to take over the management of village post offices and shops and to run them as community enterprises, ploughing any profit back into the facility and ensuring continuing access to such services, with the potential for improvement and expansion.

To make this process easier, the Post Office has developed a part-time contract, called a Community Office Contract, which means a group can negotiate more flexible hours, tailored to suit levels of business and demand in village communities.  The contract also takes into account the difficulty of finding appropriate accommodation within a small village, and allows for the services to be provided from a variety of premises, including private houses, garages, pubs, farm outbuilding and village halls.  The contract will specify what services are to be provided and for how many hours per week.

Some of these enterprises are wholly voluntary, with the duties shared amongst a pool of volunteers.  In this situation one volunteer needs to sign the contract with the Post Office, in other words out themselves forward as the responsible party, and tasks can then be delegated amongst the whole group.  If this individual no longer wishes to be involved, they give notice of three months to the Post Office, at which point another member of the group can take on the role.  Where there will be a paid sub-pot master/mistress, however part-time, that person undertakes the contract with the Post Office.

How about using the Village Hall?

One of the options is to operate the post office out of your village hall.  There are a lot of important factors for the village hall committee to consider in this scenario, including implications for the charitable status of the hall.  ACRE has produced an extremely helpful information sheet on this subject - for a copy contact us on 01823 331222.

Other issues to bear in mind are those of security, insurance and the needs of other groups using the hall.  For instance, if a playgroup is operating at the same time as the post office facility is open, the fact that the building is open to members of the public could present safety and security issues for the playgroup.  On a practical level, the Post Office will advise on security matters and equipment, all of which can be provided through the grant funding.  It is also worth noting that a village hall management committee cannot have a contract with the Post Office, although a committee member could take out a contract in their own right.

Availability of suitable space is likely to be an issue for most groups thinking about such a project.  To this end, the Post Office has developed a self-contained counter, without screens but with security systems integral to it, which is much more compact than the conventional post office counter and would fit comfortably into a relatively small space.

Some halls that have already gone through this process are: Chilthorne Domer, West Camel, Compton Dundon and Odcombe.

Don't forget that CCS is here to help you with any such project to give guidance and support, as well as very often being able to put you in touch with someone who has already been through it!  If your community's shop or post office is under threat, please do contact us and we'll do all we can to help.

For all kinds of information about the Post Office visit www.postoffice.co.uk 

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Last Updated:  07/07/08